Frequently Asked Questions
Answers to common questions about request tracking, attestation, legal translation, printing and copying, transcription, residency documents, pickup and delivery, fees and privacy.
How can I track my request?
Use the Track Request page with your request number and contact details, or contact us through WhatsApp.
Do you guarantee approvals?
No. We help organize and coordinate documents, but approvals depend on the relevant authority or service provider.
Can you pick up documents?
Pickup and delivery can be arranged depending on the service and location.
How are fees confirmed?
Fees and service charges are clarified after reviewing the request details.
Are my documents confidential?
Customer files and personal details are handled carefully and responsibly.
Can I ask before starting?
Yes. You can send a general inquiry before submitting a full service request.